We are investigating where some allowlisted IP addresses are not being properly able to bypass and are being blocked by the firewall.

Incident Report for Sucuri, Inc

Resolved

This incident has been resolved.

Posted Dec 09, 2025 - 18:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 12, 2025 - 18:04 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 12, 2025 - 16:18 UTC

Investigating

We are currently investigating this issue.

Posted Nov 11, 2025 - 15:20 UTC

This incident affected: Sucuri Website Firewall (North America West, North America Central, North America East, North America South East, Europe West, Europe Central, Asia East, South America, Australia, DDoS Mitigation Platforms, DNS Infrastructure).