We are investigating where some allowlisted IP addresses are not being properly able to bypass and are being blocked by the firewall.

Incident Report for Sucuri, Inc

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 12, 2025 - 18:04 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 12, 2025 - 16:18 UTC

Investigating

We are currently investigating this issue.

Posted Nov 11, 2025 - 15:20 UTC

This incident affects: Sucuri Website Firewall (North America West, North America Central, North America East, North America South East, Europe West, Europe Central, Asia East, South America, Australia, DDoS Mitigation Platforms, DNS Infrastructure).