Regional Issue with Web Request Redirect Loop

Incident Report for Sucuri, Inc

Resolved

Users whose traffic was served from our Dallas, Chicago, and San Jose Points of Presence (POPs) experienced redirect loops. Only a subset of customers who have the option to redirect would be affected. This was caused by cache configuration changes at those locations. We reverted those changes, redirect behavior returned to normal, and the issue is resolved.
Posted Mar 18, 2026 - 15:39 UTC